click here for , the extremely affordable high quality lacquer door!
Order FAQ
Product FAQ

1.

How do I care for my cabinets?

2.

How do I care for my countertops?

3.

What's the difference between Hanssem Cabinets and Omega Cabinets?

4.

What are the differences among Euro, Euro2, Super Line?

5. I cannot find the right door color for me. Are there more choices, except the ones that I find on your website? (Or, I like certain door style from your website but I prefer it to be darker. Is there anything that can be done?)
6.

Your web site do not show the door style I picked from either Hanssem Corporate web site or Omega Corporate web site Is there any way I can order that item?

7.

Why is there color and grain variations in each wood door, even though they belong to same species? In addition, I think I see imperfections.

1.

How do I care for my cabinets?

PLEASE DO NOT ALLOW  WATER TO STAND ON OR UNDER ANY CABINET SURFACE OR DOORS.

Cabinet Box: All tops, side, bottoms and shelves of your new Hanssem cabinets are finished in Bacteria resistant Melamine, similar to those used in Medical Cabinets. To clean, use warm water and a mild dish-soap. DO NOT use Abrasive Cleaners.

Melamine/Laminate/Thermofoil or Painted Doors: To clean use warm water and mild dish soap. Do not use abrasive cleaners


Wood Doors: To clean use a damp cloth. Do not use OIL SOAPS or ABRASIVE cleaners designed for cleaning wood. These would damage the Top Coat and Sealer that is applied on the doors in the Factory. Contact your dealer in case of any damage to your cabinets for quick and efficient service.

  Click Here for Printable Version of this Guide.
2.

How do I care for my countertops?

Granite: Needs periodic applications of sealant.
Solid Surface: Please avoid putting hot pans on solid surface countertops because they will damage the surface.
Laminates: Please avoid making chips or scratches because they are hard to repair.
Wood & Butcherblock: Will be damaged by water and stains over time. Scratches must be oiled or sealed as per manufacturer.
Stainless Steel: Please avoid cutting on it.
Soapstone: Requires regular applications of mineral oil.
Concrete: Must be treated regularly with wax or sealant.
Marble: Need resealing periodically as per manufacturer.

3.

What's the difference between Hanssem Cabinets and Omega Cabinets?

While Hanssem Cabinets are frameless Euro style, Omega Cabinets are framed American style.

4.

What are the differences among Euro, Euro2, Super Line?

 
  Lead Time (For Dealers) General
Euro Line Lead Time of 1-2 Weeks only All components in Stock. Some modifications are possible
Euro2 Line Available in 4-6 Weeks. Variety in Door Style, Color and Sizes
Super Line Quick Lead Time.
Available in 5 business days.
Products for Builder Market
5.

I cannot find the right door color for me. Are there more choices, except the ones that I find from your website? (Or, I like certain door style on your website but I prefer it to be darker. Is there anything that can be done?)

The website shows only certain stains and products, samples of more colors and styles or the complete offering can be ordered from the manufacturing facility. If you are a dealer, please contact your Sales Representative. If you are a consumer, please ask the showroom for a specific sample to be ordered for viewing.

6.

Your web site does not show the door style I picked from either Hanssem Corporate web site or Omega Corporate web site Is there any way I can order that item?

Yes, all samples of door styles from Hanssem and Omega can be ordered.

7.

Why is there color and grain variations in each wood door, even though they belong to same model? In addition, I think I see imperfections.

Wood doors are made from trees growing in different environments and conditions. This results in the tree having naturally varying grains and sap wood which is a natural feature. In addition other imperfections such as "burls, pecks, shakes, knots and mineral streaks“ also occur in natural woods.

8.

Where can I get a layout and a cabinet list?

If you are a dealer and wish to purchase cabinets from us on a regular basis, please click here to contact the Hanssem Sales Dept. to obtain the necessary information and forms.


157 W. 72nd Street, New York, NY, 10023           Tel: 212-501-8000           Email: